Track Your Order
Track Order
Following your gear from our hands to yours.
Every order leaves our warehouse with a tracking number so you and your pup can count down to the next adventure together.
To check your order status, head over Your Account and sign in with the email you used at checkout.
You'll see your full order history along with live shipping status from there.
Need a Hand?
For questions about shipping, tracking, delivery issues, or your order status, please contact us at hello@soulandtail.co.
We aim to respond within 1 to 2 business days. Response times may be slightly longer during weekends, holidays, product launches, and promotional periods.